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Sub-processors
Live list · Privacy Policy §P5.2 · DPA Annex C · Last change 2026-09-27
These service providers help Aerodyne Inc. run Terrestream. The list describes their functions; it does not guarantee an account-specific processing country. The Privacy Policy and DPA explain international processing. Payment options apply when offered at checkout; advertising partners receive information only if you opt in.
Per the DPA, commercial customers receive at least 30 days' notice before Aerodyne adds a new sub-processor or replaces one. To object, open a privacy ticket.
Service providers
| Provider | Role | Processing categories | Locations | Added |
|---|---|---|---|---|
| Vultr | Cloud servers that host our websites, the Terrestream API and our databases, including backups |
Hosting
Databases
Backups
|
2026-09-27 | |
| Cloudflare | DNS, content delivery, firewall and TLS; Turnstile form checks and approximate visitor-location headers used for currency and local conditions |
Content delivery
Security
|
2026-09-27 | |
| Proton | Inbound email: messages you send to our @terrestream.com addresses, including support and privacy requests |
Email
Message content
|
2026-09-27 | |
| Mailgun | Outbound email from mg.terrestream.com: account and security emails, Family Circle invitations, order and shipping emails, contact-form and privacy-request messages, Facilities quotes and alerts |
Email
Message content
|
2026-06-01 | |
| Twilio | Configured provider for Terrestream Facilities text messages if activated; SMS delivery is currently disabled. Voice calls are not used. |
Text messages
Phone numbers
Message content
|
2026-09-27 | |
| Stripe | Web-shop payments, existing subscription billing and Facilities invoices, fraud checks, and the payment options listed below when available. Stripe holds card details; new Pro checkout is disabled. Ad identifiers are held by Terrestream, not sent as Stripe metadata. |
Payments
Fraud prevention
|
2026-06-01 | |
| EasyPost | Shipping labels and tracking for orders we ship with FedEx: recipient name, shipping address and order reference |
Shipping
|
2026-09-27 | |
| Apple APNs | Delivers iPhone notifications and Live Activities. Notification content can include room names, status, alert text and some readings. |
Push notifications
|
2026-06-01 | |
| Google FCM | Delivers Android notifications (Firebase Cloud Messaging, with Firebase Installations). Notification content can include room names, status, alert text and some readings. |
Push notifications
|
2026-06-01 | |
| Firebase App Check | Confirms that requests to our API come from genuine Terrestream apps (Apple App Attest or DeviceCheck, Google Play Integrity) |
App integrity
|
2026-09-27 | |
| Sign in with Apple | Optional sign-in with your Apple account in our apps and on the web |
Sign-in
|
2026-09-27 | |
| Google Sign-In | Optional sign-in with your Google account in our apps and on the web |
Sign-in
|
2026-09-27 | |
| Apple App Store | Distributes the Terrestream iPhone app |
App distribution
|
2026-06-01 | |
| Google Analytics | Website analytics, only if you allow analytics cookies: pages visited and, for orders, a purchase event sent from our servers (Measurement Protocol). The _ga cookie lasts up to 2 years. |
Analytics
|
2026-06-01 | |
| Anthropic | Claude language models may answer questions typed into our support search using help content. Requests contain your text, including information you enter; we do not attach account, sensor or home-location data. |
Language model
|
2026-06-01 | |
| Google Maps Platform | Outdoor air quality and pollen for an approximate area around your home, or your approximate location on our website (Air Quality and Pollen APIs) |
Air quality
Pollen
|
2026-05-29 | |
| Open-Meteo | Outdoor weather, forecasts, climate normals and outdoor air-quality data for an approximate area |
Weather
Air quality
|
2026-05-29 | |
| U.S. National Weather Service | Official weather alerts for homes in the United States, looked up for an approximate area rather than your address |
Weather alerts
|
2026-09-27 | |
| DB-IP | IP-to-location database that runs on our own servers; no data is sent to DB-IP |
IP location
|
2026-05-29 |
Payment options you choose at checkout
If you pay with one of these options, that provider handles the payment with Stripe, and its own terms and privacy policy apply to you.
| Provider | Role | Processing categories | Locations | Added |
|---|---|---|---|---|
| Apple Pay | Wallet payment, if shown for your order and you choose it at checkout |
Payments
Digital wallet
|
2026-09-27 | |
| Google Pay | Wallet payment, if shown for your order and you choose it at checkout |
Payments
Digital wallet
|
2026-09-27 | |
| Klarna | Pay-later option, if shown for your order and you choose it at checkout |
Payments
Pay later
|
2026-09-27 | |
| Affirm | Pay-later option, if shown for your order and you choose it at checkout |
Payments
Pay later
|
2026-09-27 | |
| Afterpay | Pay-later option, if shown for your order and you choose it at checkout |
Payments
Pay later
|
2026-09-27 | |
| Cash App Pay | Cash App payment, if shown for your order and you choose it at checkout |
Payments
Digital wallet
|
2026-09-27 |
Advertising partners (only if you opt in)
These partners receive data only if you opt in to advertising measurement. You can change your choice at any time with “Your Privacy Choices” at the bottom of every page.
| Provider | Role | Processing categories | Locations | Added |
|---|---|---|---|---|
| Meta | Ad measurement with the Meta Pixel and Conversions API, only if you opt in: pages visited, product and checkout steps, purchases, and Meta browser identifiers |
Ad measurement
|
2026-09-27 | |
| Ad measurement with the Reddit Pixel and Conversions API, only if you opt in: pages visited, product and checkout steps, purchases, and the Reddit click identifier |
Ad measurement
|
2026-09-27 | ||
| Ad measurement with the Pinterest tag, only if you opt in: pages visited, checkout steps and purchases |
Ad measurement
|
2026-09-27 |
Change history
- · Added Vultr, Cloudflare, Proton, Twilio, EasyPost, Firebase App Check, Sign in with Apple, Google Sign-In and the U.S. National Weather Service. Listed the payment options you can choose at checkout and the advertising partners used only if you opt in. Removed Amazon Web Services, Amazon, Google Play, Google (Gemini) and inactive OpenAI news summaries; SMS via Twilio is disabled; we don’t offer in-app subscription billing or 3D map tiles, so those mentions are gone. Updated the descriptions of Mailgun, Stripe, Apple APNs, Google FCM, Apple App Store, Google Analytics, Anthropic, Google Maps Platform, Open-Meteo and DB-IP.